The
continuous change in IT infrastructures and their impact on service
delivery is the reason IT managers in companies prefer ITIL. It helps
in bringing an order in the service-based operations and reduces
potential risks posed due to the changes. Adoption of ITIL practices
into existing IT systems has been since 1980s but it gained impact
and popularity over the last 5 years
In
all the metros in India, there is a sharp rise in the number of ITIL
conferences being conducted annually. Participants mainly demonstrate
the need of ITIL in businesses today. If a company aims to deliver
information services with perfection, they will need employees who
pursued ITIL foundation training.
The next stages after foundation level are Intermediate, Expert and
Master levels. All these four levels are means to achieve service
orientation that business can understand and adopt.
What
is ITIL?
ITIL
is a set of practices that provide systematic approach to IT service
management. It helps in timely delivery of services to clients and
makes companies able enough to meet increasing business goals. ITIL
can be adopted into data systems; due to which collection of data can
easily be automated. This reduces a lot of manual work thereby
reducing the cost of data maintenance. Mapping IT assets with
services can be accomplished by properly following best ITIL
practices
Stages
in ITIL:
The
six stages in ITIL foundation level training material are Service
Lifecycle, Service Strategy, Service Design, Service Transition,
Service Operation and Continual Service Improvement. Adopting these
concepts ensure consistency across IT project lifecycle. The
intermediate stage training explains how to manage across lifecycles.
All these programs have a certification examination after the
completion of training. The participants need to pass the exam and
get certified as an ITIL Foundation or Intermediate level
professional. The certification should be achieved only from
internationally recognized examination bodies TÜV SÜD Akademie,
APMG-International, BCS-ISEB, CERT-IT and DF Certifiering AB.
The
IT frameworks include service management, service delivery, security
management, infrastructure management, application and software asset
management. ITIL can easily stand out among the above mentioned
frameworks as it follows the best practices. This is where ITIL
experts have an upper hand over other managers. The knack lies in
using the frameworks and blending them with ITIL practices to suit
company’s IT profile. With huge demand, onlineITIL training started to gain
importance in the education industry. Professionals from across the
globe are participating in online live trainer-based training
sessions for getting certified. It offers privilege of gaining the
knowledge by sitting at home and according to your time and
convenience