The continuous change in IT infrastructures and their impact on service delivery is the reason IT managers in companies prefer ITIL. It helps in bringing an order in the service-based operations and reduces potential risks posed due to the changes. Adoption of ITIL practices into existing IT systems has been since 1980s but it gained impact and popularity over the last 5 years
In all the metros in India, there is a sharp rise in the number of ITIL conferences being conducted annually. Participants mainly demonstrate the need of ITIL in businesses today. If a company aims to deliver information services with perfection, they will need employees who pursued ITIL foundation training. The next stages after foundation level are Intermediate, Expert and Master levels. All these four levels are means to achieve service orientation that business can understand and adopt.
What is ITIL?
ITIL is a set of practices that provide systematic approach to IT service management. It helps in timely delivery of services to clients and makes companies able enough to meet increasing business goals. ITIL can be adopted into data systems; due to which collection of data can easily be automated. This reduces a lot of manual work thereby reducing the cost of data maintenance. Mapping IT assets with services can be accomplished by properly following best ITIL practices
Stages in ITIL:
The six stages in ITIL foundation level training material are Service Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Adopting these concepts ensure consistency across IT project lifecycle. The intermediate stage training explains how to manage across lifecycles. All these programs have a certification examination after the completion of training. The participants need to pass the exam and get certified as an ITIL Foundation or Intermediate level professional. The certification should be achieved only from internationally recognized examination bodies TÜV SÜD Akademie, APMG-International, BCS-ISEB, CERT-IT and DF Certifiering AB.
The IT frameworks include service management, service delivery, security management, infrastructure management, application and software asset management. ITIL can easily stand out among the above mentioned frameworks as it follows the best practices. This is where ITIL experts have an upper hand over other managers. The knack lies in using the frameworks and blending them with ITIL practices to suit company’s IT profile. With huge demand, onlineITIL training started to gain importance in the education industry. Professionals from across the globe are participating in online live trainer-based training sessions for getting certified. It offers privilege of gaining the knowledge by sitting at home and according to your time and convenience